The seems to be well made. However it arrived late by three days. Not sure why we are paying for Amazon Prime. Also on the website this tool is advertised as 1/8″, 5/32″, 3/16″, 1/4″ which is what we needed…1/4″. When it arrived late the Amazon packaging label stated the same thing, the packaging sticker on the exterior pf plastic bag stated the same thing…However the instructions inside the plastic bag clearly state 1/8″, 3/32″ & 1/8″ as well it is stamped right on the tool. Frustrating.
1/10/13: So after being contacted BBTools, Inc. after my first review, they encouraged me to return the incorrect tool and reorder as they really do have the 4 hole tool. I did and again Amazon got it wrong! So on the second go around BBTools, Inc. again contacted me to see if we received the correct tool. I let them know we did not get the correct tool. This time they told me to purchase the tool through Amazon, but make sure that BBTools, Inc. was the fulfillment was them. The tool cast a few bucks less and then paid for shipping…Which BBTools, Inc. was kind enough to overnight to me for no extra charge. The tool arrived and it was the correct, Plus it worked wonderfully for us! Not only was the tool what we wanted Quality, but the customer service from BBTools, Inc. was exceptional! Thank you BBTools, Inc. for really standing behind your product.

-A Happy Customer, via

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